Contact and Support

VSC's support email is support@vescend.com. We normally provide an initial response within 5 business days. Missing access after payment and account-security issues receive priority.

Clear information helps us resolve the issue faster.

• Your VSC account email or public username.
• The relevant page, content title, order number, or Stripe receipt number.
• When the issue occurred, device and browser details, and necessary screenshots.
• Never send passwords, complete card numbers, security codes, or online-banking credentials.

Stripe securely processes payments. Contact us promptly about duplicate charges, missing digital delivery, or unauthorized transactions. Refund conditions and timelines are included in our Terms of Service.

For infringement or conduct reports, include the content URL, an explanation of rights, and verifiable contact information. For privacy access, correction, or deletion requests, describe the requested scope. We may verify identity to protect the account.

Vibe Shot Club is operated by VESCEND TECHNOLOGY LIMITED. Website: https://vibeshot.club. Support: support@vescend.com.